NAPA AUTOPRO consumers must record their vehicle mileage at the completion of the vehicle warranty registration. The NAPA AUTOPRO consumer must have regular and continuous service maintenance performed at any participating NAPA AUTOPRO facility in Canada in order to qualify. A regular service maintenance visit must include changing the qualifying vehicle’s engine, transmission, transaxle, transfer case (4 × 4 vehicles) and differential fluids with fluids that meet or exceed the original manufacturer’s requirements and at intervals that do not exceed the manufacturer’s requirements as prescribed in the vehicle owner’s manual under “severe service” or as recommended by the vehicle’s (if so equipped) oil/fluids monitoring system, but in no instance can engine and driveline intervals exceed:
Engine oil changes:
- Exceed 8,000 kilometres using conventional or semi-synthetic based lubricants or be greater than a 4-month interval between oil and filter changes, or
- Exceed 10,000 kilometres using full synthetic based lubricants or be greater than a 6-month interval between oil and filter changes, and
- Exceed 100,000 kilometres or be greater than 36 months between changes for transmission/transaxle/transfer case and differential fluid and filter changes
In addition, the NAPA AUTOPRO consumer must have significant oil/fluid/coolant leaks and other necessary maintenance and repairs performed to prevent damage to the engine or driveline, which meet or exceed the original manufacturer’s requirements. NAPA AUTOPRO consumers are required to keep all service and repair invoices as proof of performance and will be required to submit proof of performance if a claim is submitted. Check with your local participating NAPA AUTOPRO Service Centre as they may keep your service history on file.